Wednesday, June 30, 2010
you know how i hate rantings...most of the time i rant about broken things and something like that,but now im ranting about services and keeping ones word..Remember my SkinMd Giveaway Post .Well SkinMd gave me and several other bloggers the permission to hold a giveaway,of course the prize will be their Product...So i gladly accepted that since everybody Loves giveaways..i told them that okay i will do a giveaway for my Readers,and so i did,last April 13,and announced my winner last May 01,i sent them the Winner same day before i contacted thristen..i never bothered contacting them again since they will be the one to ship the prize,not until Thristen(my winner) contacted me if i can just send her the price through Local Courier...i told her "that's not possible since they will be the one who'll ship the item to you through PO..but she insisted in a nice way if i can send it to her through courier,and i said "Okay"...SkinMD never contacted me to ask the shipping address of my winner so i again Emailed them with the Full Details...and since i will be the one to receive the item and send it to thristen i was a bit concerned when i remembered that its been almost 3 weeks and still no progress,no email,no nothing...so i emailed then again:

May 19
To:Cat Doss
hi ms cat just want to ask the winner from my giveaway asks me when will she able to receive the product,i told her i dont know since youre the one whos going to ship it,she asked me again today,just to give her some answers.

i never got any reply to her,nor any other person from SkinMD

"hi this is littlebeautybag.blogspot.com i already sent you my giveaway winner last may 01 and shes been contacting me asking me when will she able to receive the item,since i dont know when either i was emailing you for the past weeks,is she or is she not going to get the product?pls do reply..you told me that the product is available for giveaway and review and so i did.i just dont want any of my readers to think badly of the product and my site as well.hope you understand."

Still no reply..take not of the date..JUNE01...

JUNE 14:
"hello skinmd,its been more than a MONTH,if thristen's emailing pls do respond to her email,she seems to be expecting your product,i will send her some items from me to compensate to yours,since it seems you dont have any plans on sending her the prize,its just that i really like your lotion but i was disappointed on how youre ignoring the email,considering that you were the one who told us to do a giveaway...im addressing this though email for the last time."

ive been soo calm considering theyve been ignoring my emails..take note they were the one who said that if i want to do a giveaway i can..

and then:a reply from them...when i was supposed to send the compensatory item to Thristen.
JUNE 15:
Hi Camille,
I am so sorry that I some how missed the previous emails from yourself and your giveaway winner.  
If you could please provide me with Thristens email address I can contact her right away and arrange shipping of the prize.
Best wishes,
Amber Humphries.

Of course i emailed Thristen and she was glad...She's Only 15!! i know how it felt winning something at that age.

.then she emailed me that SkinMD said that

MAY 27
Hi Maureen,
My apologies for the delay in you recieving a resposne.
I have been in contact with the author of Little Beauty Bags and will be working out the shipping details with her.
Best wishes,
Amber Humphries
Assistant Dir. Public Relations
Skin MD Natural shielding lotion

when i saw the date,i was like what???they never DID!!..that was a complete LIE! for what??to false assure the Winner!?..the only time they replied as far as i remembered was JUNE 15th.and they emailed me asking for thristens email when he already replied to her on May 27th...

and guess what...UP until now...Thristens still waiting for the Item...i tried Settling things through Email but it was just Too much for me,i feel disrespected,I was ABOUT TO SEND MY COMPENSATORY ITEMS to Thristen when they emailed me!!,it assured me that her Prize from SKinMD will get to her,so i didnt send her my "COmpensatory Items"...

What im trying to point out here is that,i never want any of my READERS to be ignored,SkinMD gave us their words so were expecting them to make it happen..Theres something wrong with these people,i mean was it hard for them to answer an email or a simple yes or no(will she or will she not going to receive the item)..GOOD thing that Thristen Accepted the items that i sent her just this week..I GAVE HER more than what SkinMD will give..because i felt so sad with what happened..disappointed and disrespected..I feel for Thristen,expecting something and then it never came...Again to Thristen "Im Sorry,and i hope you like all the items" (thristen actually gave me the permission to use her name and email about what skinMD did or did not do).

And To SKinMD..CD and AH....nah..its not worth it..oh maybe if you're going to email me that youll be sending the item for like 2nd time.(mind you its been almost 2 months!!).make sure its believable,or better yet just DO IT!! and dont just SPILL it...ACTIONS SPEAKS LOUDER THAN WORDS..heres something to ponder. 

11 Beauty Bag Lovers:

☆Anastacia☆ said...

Ohh! It is so sad! Because I won one of those Skin MD give-aways and I got the price from the company pretty fast

~tHiAmErE~ said...

tsk tsk tsk
i received my prize when i won from a giveaway & my mum actually like it. she was asking me how much is it & how do i buy it..i told her she should use everything first before we order because this is an international transaction...

but you know, after reading this post it just dawned on me how they are just into making sales & not really caring about their customers. i wouldn't want to associate to a company that does something like this

Golden said...

Such a major turn off. I really sympathize with you. I hope this gets fixed ASAP.

Lots of love,

Camille(SHOBE) said...

A-glad to hear that you did,i was wondering what reason do they hold.

thia-i like their lotion too,though i gave it too to thristen hehe,such irresponsible folks,imagine they lied and kept me and thristen waiting...from may 01 up to now..im still hoping that they'll send the product..gosh.

Golden-yeah thats how i felt,,disappointed and turned OFF.pissed and more

Pammy said...

Yikes. Sorry to hear that, Shobe. The giveaway was really tempting but I dunno why I did not do it. However, that's really nice of you to send compensatory items to the winner. And it's good that she accepted it as well. Oh well, they must've missed on the "good communication" thingie with you.

DeBi said...

aww, that sucks! I feel sad to your winner, thinking she's only 15...I don't think they will still give it, it will take a miracle if that happens(lol). those poor irresponsible people! I just hope you'll be the first and last victim...

Beverly/bibay said...

I also won last march and i never received it until now. i contacted the giveaway author once but she did not respond. Thristen is lucky that you were contacting them for her :)

Camille(SHOBE) said...

pammy-yeah,its just that i still want the winner to get what she joined for..well not exactly the prize that she's supposed to get but atleast i tried

Debi-i hope too debi.thats very irresponsible of them

beverly-i tried but its not enough their just too stiff.Man i hate them.they cant do that..soo immature

NeuroChiq said...

This is so disappointing, Shobe. I can imagine the stress you & your winner had been through. =( They definitely don't know good PR. Nice of you to send her your own giveaways! =)Missyah!

Beverly/bibay said...

update: i called skin MD thru my magic jack last night, I inquired and left my email address. I also contacted the blog author and it turns out she didn't receive my first message. We both received emails from them asking my shipping details. I sent the shipping details of my bf in california instead. and here's the reply:

Dear Beverly,

I can have this in the mail for you today.

We are also in Southern California and the package should arrive in just a few days. I will also be including an additional bottle for the delay.

Best wishes,

let's see if it would come. Maybe thristen has a relative in CA?
do you like me to call them? :)

Camille(SHOBE) said...

really.i hope they do mean that,amber humphries was the one who emailed me and never did send the lotions..i asked her a while ago,she doesnt have any relatives there...thats really nice of you

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